Viking are exhibiting at this year's Multimodal event at the Birmingham NEC
Seamless system integration
Bespoke reports and KPI analysis
Delivering Exceptional Service with Dedicated Account Management
At Viking Logistics, we believe in the personal touch. That's why we provide dedicated account managers offering personalised support. Our account managers are happy to provide in-depth KPI reports, offering valuable insights and helping us continually improve our service.
Utilising Powerful Reporting Technologies: By integrating our Transport Management System (TMS) with advanced reporting technologies, we can pinpoint areas for improvement and hold ourselves accountable for our service quality. We love this system as it allows us to showcase our exceptional customer service to all our clients.
Bespoke Reports for Comprehensive Insights: We generate custom reports for each customer, including service levels for both ourselves and our industry peers. For instance, we recently provided unloading time data across 19 depots to a customer, aiding them in optimising staff allocation and enhancing operational efficiency.
Real time delivery updates
With TOPS by Fargo Systems, we optimise goods movement using intuitive transport operations and processing. As an industry innovator, Fargo Systems empowers us to provide exceptional logistics software and services.
Stay Informed, Stay Efficient: Get real-time delivery notifications, automated POD production, and comprehensive callover reports. Our advanced system keeps you updated while we deliver a seamless and reliable service.
Personalised Logistics: Combining TOPS' power with our personal touch, we offer end-to-end service. From planning to delivery, your satisfaction is our priority.
Advanced telematics on all vehicles
With Volvo Dynafleet, we gain real-time access to vehicle data, empowering us to optimise operations. Fuel efficiency and driver style ratings drive our commitment to minimising environmental impact, while live tachograph readings ensure compliance and timely deliveries.
Our Volvo-only fleet, equipped with Dynafleet telematics, is a testament to our unwavering pursuit of excellence.